Privacy Policy
At The Metals, accessible from [themetals.co.in], protecting your privacy is of paramount importance. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services.
1. Information We Collect
We may collect the following types of information from users:
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Personal Information: Name, email address, phone number, company name, and any other details you provide via contact forms or communication with us.
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Usage Data: Information such as IP addresses, browser type, operating system, and browsing behavior collected through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
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To respond to inquiries and provide our services, including custom metal fabrication solutions.
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To communicate with you regarding quotes, orders, and project updates.
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To improve our website and services by analyzing user behavior and preferences.
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To send promotional materials or newsletters, which you can opt out of at any time.
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To ensure compliance with legal obligations and protect our rights.
3. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:
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With trusted service providers who assist in operating our website, conducting our business, or servicing your needs, provided that these parties agree to keep your information confidential.
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When required by law or to protect the rights, safety, and property of The Metals and its users.
4. Data Security
We take the security of your data seriously and implement appropriate technical and organizational measures to prevent unauthorized
access, disclosure, alteration, or destruction of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your computer by websites you visit, which store information such as your preferences. You can choose to disable cookies through your browser settings, but this may affect your experience on our website.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites. We encourage you to review the privacy policies of any website you visit.
7. Your Rights
You have the right to:
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Access, update, or delete your personal information.
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Object to or restrict the processing of your data.
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Withdraw consent for processing at any time.
To exercise any of these rights, please contact us at Info@themetals.co.in .
8. Changes to This Privacy Policy
The Metals reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our website and updating the "Effective Date" above.
Accessibility Statement
At The Metals, we are committed to ensuring that our website, [themetals.co.in], is accessible to all users, including individuals with disabilities. We strive to provide an inclusive digital experience and continuously work to improve usability for everyone.
Our Commitment
We aim to adhere to recognized accessibility standards, including Web Content Accessibility Guidelines (WCAG) wherever possible.
Our design and content practices focus on readability, clear navigation, and compatibility with assistive technologies such as screen readers.
We regularly review and update our website to maintain and improve accessibility.
Features to Support Accessibility
Alternative text for images where appropriate.
Logical and consistent navigation throughout the website.
Compatibility across major browsers and devices.
Options for adjusting browser settings to suit user needs (e.g., font size, zoom, and contrast).
Limitations
Despite our efforts, some third-party content or features may not fully meet accessibility standards. We are continuously exploring solutions to address such limitations.
Contact Us
If you experience any difficulty accessing information on our website or have suggestions for improvement, please reach out to us at Info@themetals.co.in. We value your feedback and will make every reasonable effort to address accessibility concerns promptly.
Terms & Conditions
These Terms & Conditions govern the use of [themetals.co.in] and the services provided by The Metals INC. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree, you should not use our website or services.
Use of Website
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You agree to use our website for lawful purposes only and in a way that does not infringe the rights of, or restrict the use of, others.
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Unauthorized use of our site, including attempts to access restricted areas, may lead to legal action.
Services
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The Metals provides information about custom metal fabrication and related solutions. Quotes, estimates, and project timelines provided through the website are indicative and subject to confirmation through direct communication.
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We reserve the right to modify or discontinue any service without prior notice.
Intellectual Property
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All content, including text, graphics, logos, images, and designs, is the property of The Metals unless otherwise stated.
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No part of the website may be copied, reproduced, or distributed without prior written consent.
Limitation of Liability
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While we strive to maintain accurate and up-to-date information, The Metals makes no guarantees regarding the completeness, accuracy, or reliability of site content.
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We are not responsible for any direct or indirect damages resulting from the use or inability to use our website or services.
Third Party Links
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Our website may contain links to external websites. The Metals does not endorse or assume responsibility for the content, policies, or practices of third-party sites.
Payments and Transaction
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Any payments made for our services will be subject to agreed terms outlined in invoices or contracts.
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We are not responsible for unauthorized transactions carried out through third-party payment platforms.
Governing Law
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These Terms & Conditions are governed by and construed in accordance with the laws of India.
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Any disputes shall be subject to the jurisdiction of the courts in Palghar, India.
Shipping Policy
Order Processing & Production
All our products are custom-made. Once your order is placed, it enters our production schedule. Please allow 2–4 weeks for your product to be crafted, quality checked, and prepared for dispatch.
Domestic Shipping
After production, delivery within India typically takes 3–7 business days depending on location and courier services.
Tracking details will be shared by email as soon as your order is shipped.
International Shipping
Once production is complete, international delivery generally takes 7–21 business days, depending on destination country, courier, and customs clearance.
Any customs duties, import taxes, or local charges are the responsibility of the customer.